STANDARD TERMS & CONDITIONS
7.7 PROMO FLASH DEAL Terms & Conditions:
- Only can be purchase ONCE per person. (limit of (1)one order per catergory/package)
- Validity of redemption of service: within 7- 10 months from date of issue. (min.1 session per month)
- This promotion comes in a package of a minimum 7 sessions and maximum of 10 session.
- This Flash Deal promotion is only available to redeem till 31st July 2021.
- Full payment is required to lock in this promotion prior to appointment booking.
- Strict no refund policy.
- Treatment areas are specified and cannot be swapped out or altered for another area.
- Treatment areas cannot be split and must be treated at the same time.
- Add-ons can be included where requested but for an additional normal charge.
- No further discounts apply when purchasing more treatments.
- Treatments/services and service packages are not transferable/shared to other individuals.
- Standard Terms & Conditions below apply.
Applicable to all sales and promotions issued or advertised by Murall Clinics:
- Not in conjunction with any other offer.
- Pre-payment / purchase is required.
- Available at all Murall Clinics locations unless otherwise specified.
- Treatment packages are not able to be split between more than one person or transferred to another service.
- Treatments/services and service packages are not transferable to other individuals or clinics.
- Promotional pricing not applicable for existing bookings and will only apply to new bookings made and paid during the promotion period.
- During our peak periods, clinics may request a small deposit for high-value injectable appointments and, once the appointment has been attended, this amount will be deducted from your total treatment cost.
- Murall Clinics reserves the right to end a sale or amend pricing at any time without prior notification or advertisement.
- Promotion pricing applies to specified treatments only. Excludes all other treatments and products listed in the Murall Clinics treatment and pricing guide, or website.
- Murall Clinics medical practitioners and technicians reserve the right to determine suitable treatment for the client and to refuse treatment for the client if deemed not suitable. This decision is to be made by the Murall Clinics medical practitioner and/or technician at their absolute discretion.
Series and packages:
- All standard laser hair removal packages must include a series of 3 or 6 treatments and are valid for 9 months from purchase. Series with 10 or more treatments are valid for 15 months with consideration of the number of treatments in the series.
- All other skin and body packages must include a series of 3 treatments or more and are valid for 6 months from purchase.
- Whilst every attempt is made, we cannot guarantee the same technician for all treatments.
- Murall Clinics medical practitioners and technicians reserve the right to determine suitable treatment for the client.
- Each client must have a complimentary 15- minute consultation before any treatment.
NOTE: From time to time additional promotional terms may apply.
All paid invoices are considered “final” sales, and will not be refunded.
We are not required to provide a refund if you change your mind about the products or services you asked for. You may ask us for a refund of a service if the physician deems it:
- Substantially unfit for its common purpose, and can’t easily be fixed within a reasonable time
- Does not meet the specific purpose you asked for and cannot be easily rectified within a reasonable time
- Creates an unsafe situation
Treatments/services and service packages are not transferable to other individuals or clinics.
Proof of purchase must be provided. Please choose carefully as we do not refund for change of mind or circumstance.
Further terms and conditions of purchase also apply.
We require a minimum of 24 hours notice for any appointment cancellation to allow time to reallocate your appointment to another client. If you cancel within 24 hours of your appointment, or fail to attend a booked appointment, we reserve the right to charge the following:
- Consultations: RM49 cancellation free
- Pre-paid package: the treatment will be forfeited
- Treatment: 50% of the appointment value
Please note that deposits paid for cosmetic injectable treatments are non-refundable.
All bookings for treatment series and packages have the following stipulations:
- All standard laser hair removal packages must include a series of 3 treatments or more and are valid for 9 months from purchase.
- All standard skin packages must include a series of 3 treatments or more and are valid for 6 months from purchase.
- Murall Clinics medical practitioners and staff reserve the right to determine suitable treatment for the client.